About Us
Since 2009, Big Eye, a family-owned business, has been offering expert IT support to help companies boost productivity and profitability by streamlining IT operations.
We provide the latest in technology consulting, services, maintenance, and support, ensuring cost-effective IT with robust cybersecurity solutions that enhance our clients’ potential.
What sets Big Eye apart is our unwavering commitment to personal service. When you contact us, you’ll speak directly with a team member from our Texas office. You won’t be left waiting for days or weeks without updates. Critical issues are addressed within 30 minutes, even outside regular business hours, and standard issues receive a response in under 60 minutes.
Our mission is to deliver reliable, comprehensive support for small to medium-sized businesses, allowing them to focus on growth instead of IT problems.
Our code of ethics is built on five key pillars:
Commitment to High Ethical and Moral Standards
We are united in our dedication to maintaining the highest ethical and moral standards in all our work.
Positive Impact
We aim to make a beneficial impact on our community and those we serve.
Earning Trust
Our goal is to earn and maintain the trust of everyone we work with through our actions and solutions.
Transparency and Honesty
We believe in open communication and honest dealings, ensuring our clients are fully informed and confident in our services.
Continuous Improvement
We are committed to constant learning and improvement, always seeking ways to enhance our services and better serve our clients.
At Big Eye, ethical business practices, commitment to positive change, and personal service set us apart. We strive to deliver exceptional solutions with integrity and passion, ensuring our clients receive the best possible IT support.
